Why Choose Us?
- 1.
Customer Services (Inbound)
We provide inbound call center services for clients that require high quality 24 x 7 x 365 service. ...
- 2.
Direct Marketing (Outbound)
Eventus Faction has built its reputation on the ability to provide customized Business to Business and Business to Customer solutions. ...
- 3.
E-Services
As internet becomes an increasingly important source of marketing and customer retention strategies, Eventus Faction has developed contact center strategies for targeting online customers. ...
- 4.
Back-Office Processing
We specialize in providing tailored solutions for time-consuming Back Office Processing solutions ...
About Eventus Faction
Eventus Faction Pvt Ltd, based out of Islamabad, Pakistan focuses on how technology and services can help companies improve and achieve results, by providing Technical Support, Software Development, Customer Care and core Business Process Outsourcing ("BPO") solutions to its clients.
Eventus Faction combines its technology platform along with solid execution solutions and expertise to successfully deliver BPO solutions to clients in various locations throughout the world.
Customer Services (Inbound)
- Technical and non-Technical Support (Voice and Message System)
- Sales Support (Up-sell and Cross-Sell)
- Order Taking
- Answering / Relay Services
- Customer Retention/ Win back
- Complaint Reception
Direct Marketing (Outbound)
- Appointment Setting
- Target Specific Lead Generation
- Database Marketing
- Lead Qualification
- Market Research
- Registration Service
- Renewal Services
- Tele-Sales
- Tele-marketing
Back-Office Processing
- Data-Entry
- Collections
- Order Processing
- Billing